Refrigerator Repair
Built-in and integrated Sub-Zero refrigerator diagnostics and repair.
- Fresh food section warm but freezer still cold
- Compressor runs constantly and never cycles off
- Water pooling under the crisper drawers
Seattle, WA · Built-in specialists
Sub-Zero repair
done properly
Sealed-system diagnostics, evaporator and defrost faults, ice makers and wine storage — on built-in and integrated Sub-Zero units across Seattle. Priced before the work starts.
Visits 8:00 am – 8:00 pm, seven days. The line is answered 24/7.
Same dayon calls booked before 11am
Built-in only600 / 700 series, IT columns, undercounter
$89 service callcredited in full against an approved repair
Sealed-system work under gauges
Panel-ready units pulled without cabinet damage
Model-specific parts, not universal substitutes
Written price before anything is opened
What we fix
Four failures, one specialist
Everything below is built-in Sub-Zero work. We do not spread across twelve brands — this is the equipment we see every day.
Freezer Repair
Frost build-up, failed defrost cycles and temperature drift on Sub-Zero freezers.
- Heavy frost on the rear evaporator panel
- Freezer holding above 10°F
- Defrost heater failure causing ice sheets
Ice Maker Repair
Clear-ice module, water valve and drain repairs for Sub-Zero ice makers.
- No ice production at all
- Hollow or cloudy cubes
- Ice maker leaking into the freezer floor
Wine Cooler Repair
Dual-zone temperature control and compressor service for Sub-Zero wine storage.
- One zone drifting out of range
- Condensation on the interior glass
- Unit humming loudly at night
How a call runs
No surprises, in four steps
The part most people worry about is the bill. It is settled before any panel comes off.
- 01
Call or book online
Model number and what the unit is actually doing. That usually narrows the fault before anyone is dispatched. The line is answered around the clock; the booking page takes slots at any hour.
- 02
On-site assessment
Temperatures logged, sealed system checked under gauges, controls and defrost circuit tested. You get the real cause, not a guess. This is what the $89 service call covers, and it comes off the total if you approve the repair.
- 03
Priced before we start
A firm number for parts and labour. Nothing is opened up or ordered until you say yes.
- 04
Repair and verify
We do not leave on a promise. The unit is run back down to spec and the readings are shown to you.
Neighborhoods
Seattle coverage
These are the neighborhoods where built-in Sub-Zero refrigeration is dense enough that we run them daily.
From the route
What we're called out for
Fresh-food side warm overnight while the freezer stayed cold — the usual sign of a failed evaporator fan motor on the fresh-food circuit. Diagnosed on-site, fan carried on the van, unit back in range the same visit.
Freezer column running warm with a sheet of ice building on the rear evaporator panel — a classic defrost-heater failure on paired Sub-Zero refrigerator/freezer installs. Ice cleared, heater replaced, freezer holding spec again same visit.
Hollow, cloudy cubes traced to the water valve rather than the ice-maker module itself — a cheaper, faster fix than a full module swap.
Dual-zone unit drifting several degrees between zones. Compressor and zone damper checked under gauges; cause and cost explained before any work started.
Customer reviews
What Seattle owners say
Built-in Sub-Zero calls in Queen Anne, Madison Park, Laurelhurst and Magnolia.
4.9/ 51,310 reviews
No ice for ten days, and the reset in the manual did nothing. He ruled out the water line, then found the module seized and swapped it.
Simone A.Queen Anne
Water pooled under the crisper drawers for weeks. Blocked drain line and a tired door gasket, both handled in one visit. A star off because the first window offered was four days out.
Grady N.Queen Anne
Interior light flickered and the temperature alarm tripped at random, so I expected a new board. It was a chafed harness behind the kick plate. Repaired, re-routed, and he shimmed the cabinet so it cannot rub.
Isolde W.Magnolia
Repair Guides
Diagnose it before you call
- Jul 2026Sub-Zero Ice Maker Making Hollow or Cloudy CubesHollow, small or cloudy cubes from a Sub-Zero clear-ice maker are usually a water supply problem, not a failed module. How to tell the difference before paying for the wrong part.
- Jun 2026Sub-Zero Fridge Warm but Freezer Cold: What It Actually MeansOn a dual-compressor Sub-Zero, a warm fresh-food side with a working freezer almost never means the compressor. Here is what it usually is, and what it costs to put right.
Questions
Asked on most calls
How fast can you get to a Sub-Zero in Seattle?
Most Seattle calls booked before 11am are seen the same day. Queen Anne, Magnolia and Madison Park are inside our core route, so those addresses usually get the earliest slots.
My refrigerator is warm but the freezer is fine. What is that?
On a dual-compressor Sub-Zero that almost always points at the fresh-food evaporator, its fan, or a defrost fault on that circuit — not the compressor. It is a diagnosable, repairable failure and rarely means replacing the unit.
Do you work on built-in and integrated columns?
Yes. Built-in 600 and 700 series, integrated IT columns, undercounter units and wine storage. Panel-ready installations are pulled and reset without damaging cabinetry.
Do you carry parts on the van?
We stock the common failure items — evaporator fans, defrost heaters, thermistors, door gaskets, water valves and control boards for the widespread model families. Sealed-system components are ordered to the specific model.
What does the visit cost?
A $89 service call covers the visit and the full assessment, and it is credited in full against the repair if you approve the work. You get the price before anything is opened up.
When can I actually get someone out?
Technicians are out 8:00 am – 8:00 pm, seven days. The phone is answered 24/7, so a unit that fails overnight can have a slot booked before the crew starts. You can also pick a slot yourself on the booking page at any hour.
Warm unit today?
Get it looked at before the food load goes
Calls booked before 11am usually get a same-day slot somewhere in Seattle. Technicians are out 8:00 am – 8:00 pm, seven days; the line is answered 24/7.